LANGHAM HOTEL MELBOURNE
Location 1 Southgate Avenue
Melbourne VIC 3006
Phone +61 3 8696 8888
fax +61 3 9690 5889
Check-in 3:00 PM
Check-out 11:00 AM

OVERALL PRAISE® RATING

81.40

excellent

PRAISE® RATING SUB GROUPS

CUSTOMER SERVICE

77.82

very good

FACILITIES & INCLUSIONS

80.76

very good

ROOM SATISFACTION

87.30

excellent

FOOD & BEVERAGE

88.50

excellent

SECURITY & SAFETY

85.15

excellent

PRAISE® RATING INDIVIDUAL CATEGORY
TELEPHONE RESERVATION 58 SATISFACTORY
ARRIVAL & CHECK IN 92 EXCELLENT
LUGGAGE ON ARRIVAL 69 GOOD
CAR PARKING 70 GOOD
ROOM 77 VERY GOOD
ROOM SERVICE - FOOD & BEVERAGE 92 EXCELLENT
ROOM SERVICE - SERVICE PERFORMANCE 88 EXCELLENT
BREAKFAST (IN ROOM) - FOOD & BEVERAGE 100 EXCELLENT
BREAKFAST (IN ROOM) - SERVICE PERFORMANCE 95 EXCELLENT
BREAKFAST (IN RESTAURANT) - FOOD & BEVERAGE 81 EXCELLENT
BREAKFAST (IN RESTAURANT) - SERVICE PERFORMANCE 72 GOOD
CONCIERGE 88 EXCELLENT
HOUSEKEEPING 94 EXCELLENT
RESTAURANT - FOOD & BEVERAGE (BUFFET MEAL) 84 EXCELLENT
RESTAURANT - SERVICE PERFORMANCE (BUFFET MEAL) 82 EXCELLENT
BUSINESS CENTRE 92 EXCELLENT
POOL AREA 79 VERY GOOD
GYMNASIUM 80 VERY GOOD
HOTEL BAR 85 EXCELLENT
PUBLIC TOILETS 66 GOOD
HOTEL SECURITY 90 EXCELLENT
LUGGAGE ON DEPARTURE 85 EXCELLENT
CHECK OUT 71 GOOD
HOTEL ACCOUNT 82 EXCELLENT
HOTEL STAFF 64 SATISFACTORY

FEATURES FACTS & FIGURES

 
FEATURES FACTS & FIGURES   Langham Hotel Melbourne is located on Southgate Avenue, Southbank and overlooks Melbourne’s Yarra River. Just a short walk from Crown Casino, The National Gallery of Victoria, Federation Square and the Arts Centre. Take a walk along the Southbank Promenade or enjoy a cruise on the Yarra. The hotel features 387 Guest Rooms including 11 Club Suites and the Presidential Suite. Guests can choose from Classic Guestrooms, City/River View Guestrooms, Corner Deluxe Guestrooms, Langham Hotel Club Suites or the Presidential Suite. Distance from Melbourne Airport: 22KM / 14MI    

HOTEL FACILITIES

    
24 hour Front Desk Yes    
Car Parking Yes    
- On Site Yes    
- Off Site N/A    
- Security Yes    
- Undercover Yes    
Valet Parking Available Yes    
Porterage Available Yes    
Disabled Facilities Yes  4 Disabled Rooms Available 
Non-smoking Floors Yes  Floors 21 & 24 Are Smoking Floors. All Other Accommodation Floors Are Non Smoking. 
Lift/Elevator Yes    
Restaurant Yes  Melba Brasserie 
Bar/Lounge Yes  Aria Bar & Lounge 
Room Service Yes  24 Hour Room Service 
Concierge Yes    
Day Spa & Health Club Yes  Chuan Spa 
Gym/Fitness Room Yes    
Swimming Pool Yes    
- Heated Yes    
- Indoor Yes    
- Outdoor No    
Spa Yes    
- Heated Yes    
- Indoor Yes    
- Outdoor No    
Sauna Yes    
Club Floor Yes  Levels 22 to 24 Langham Hotel Club Suites 
Business Centre Yes    
Internet Facilities Yes  Wireless High Speed Internet Access in Public Areas. Broadband Available In The Business Centre & Guest Rooms. 
Conference & Meeting Facilities Yes    
Dry Cleaning/Laundry Service Yes    

ROOM TYPE

  
Room Type   Club River King Room 
Room Description   Room Number 2217. Room Number 2215. 

ROOM FACILITIES

    
Tea Cofee Making Facilities Yes  
Mini Bar Yes  
Air Conditioning Yes  
- Reverse Cycle Yes  
Opening Windows No  
Balcony No  
Writing Desk Yes  
Internet Access Yes Broadband
Television Yes  
In House Movies Yes  
Pay/Cable television Channels Yes  
Compact Disk Player No  
DVD Player No  
VCR Player No  
Playstation No  
Clock Yes  
Radio Yes  
In Room Safe Yes  
Bath Yes  
Spa Bath No Available In Langham Hotel Suites
Separate Shower Yes  
Hairdryer Yes  
Bathrobes Yes  
Scuffs Yes  
Ironing Equipment Yes Steam Iron & Ironing Board
Kitchen Facilities    
- Full Kitchen No  
- Kitchenette No  
Security & Safety    
- Peep Hole Yes  
- Security Bar/Chain Yes  
- Smoke Detector Yes  
- Sprinklers Yes  
The Room Facilities described in this section relate only to the Room Type and Room Number identified in the Room Type Section above and are offered as a guide only. Room Facilities may vary from Room to Room and Room Type to Room Type.